Mountain MIX Radio Entertainment Network. To Return Items: Should you wish to return an item to our inventory, there will be a 20% restocking fee and shipping and handling will not be refunded. If the item is defective outside the normal product quality then we will gladly replace or refund the item. All damaged goods, and defects are to be reported to us within five (5) business days after your shipment was received. Since we self-insure all shipments, you must elect the insurance option during checkout in order to qualify for product replacement. The replacement item will be added with your next order unless you pay the additional charge for shipping the replacement item. |